10 stratégies pour améliorer la collaboration
août 19, 2008 - 1:05
Un billet de Jack Vinson sur la présentation de James Robertson (Step two) intitulé Ten tips for succeeding at collaboration.
- Get ahead of the curve. “Thousands of uncoordinated wikis and blogs in your company is anti-knowledge-sharing.”
- Recognize when collaboration will work. In James’ talk, he gives two key criteria: A sense of purpose and a Clear sense of community. And he talks through several examples of using these criteria.
- Understand where collaboration fits in. Internet need not be in conflict with the Intranet, as the purposes are different between the outside world and the internal world.
- Establish a portfolio of tools. One tool will NOT unite them all.
- Identify an owner of collaboration. Not sure who should be the “collaboration czar” or where it should fit.
- Define boundaries and relationships.
- Establish policies and support.
- Start by ‘gardening.’ x
- Focus on business needs. “Pilot in an area that people care about.” Don’t bother piloting in IT or in the KM team. They aren’t normal people!
- Don’t forget it’s all about the people! Of course! But I hope we can say this with a bit of a smile, as it seems a cliche. Just like “It’s not about the tools.”